Terms & Conditions

Terms applying to all of our student agreements

In consideration of the agreements made herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, each party shall agree as follows:

1. Definitions
For the purposes of these terms:
Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.
 
”We’ and ‘us’ means Cressingham Training who will provide the services to you.
 
‘You’ means the student receiving the services.
 
‘Course’ means an attendance or home study portions of a course or course designed and developed by us including all revisions and updates to such course as we may make from time to time.
 
‘Course Materials’ means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which may be in any format and which are required by the student to complete the course.

2. Responsibility for Course Materials
We affirm that the course materials will meet a satisfactory level of quality however; we do not affirm that they will be error free.
 
You will be responsible for inspecting the course materials as soon as is reasonably possible following issue or delivery. Furthermore, you will be responsible for informing us about any oversights as soon as possible.
If you lose or damage your course materials and need replacement these will attract nominal charge.

3. Absence from a course
If you are intending to take leave from your attendance course for a known period of time you must notify us either when booking or as soon as is possible after you know. If you fail to notify us, continuation of your course will be at our discretion. All attendance courses are built upon the previous sessions work, so all the work must be covered. This will require you to attend extra sessions at our centre. These sessions are charged at £95 per day or part of.

4. Cancellation and Refunds
According to the Distance Selling Regulations 2000, you have a cooling off period of seven working days. This period allows you an unconditional right to cancel. You will be required to make such a request in writing to us and at your cost return any received materials in a satisfactory and reasonable condition. We are allowed to make deductions for damaged or used materials. This included opened DVD’s and CD’s.

It is now our policy that no documents or materials are dispatched until after the seven day cooling off period has elapsed.

After this cooling off period you have no automatic right to a refund. We will consider allowing you to transfer the course to a third party or to another course. If need be we will sell your course through our site for you – the buyer paying us and we then pass on any balances to you less the administration charge. (See paragraph 5).

Once you have commenced training with the CT, (Cressingham Training), you are liable for the instalment amounts, as set out in your payment schedule and these payments must be made on the date requested by the CT. If you are having difficulty in paying an alternative arrangement may be made by negotiation with the CT.

Should you decide to no longer attend a course, (for whatever reason), after you have paid one or more instalments but before you have completed the course, you will are not entitled to a refund of the fees already paid. However you would not be required to pay the full remaining balance. There is a cancellation fee of £100.

5. Transferring a Course
We retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made to us in writing. We will treat all justifiable requests as compassionately as possible.
 
We retain the sole discretion concerning whether you may transfer to another course offered by us. Any such request must be made to us in writing at the address given above. We will treat all justifiable requests as compassionately as possible.
 
If we agree to allow you to transfer to another course, the total fees paid towards the discontinued course will be offset against the cost of the new course. However we will require that if the new course is more expensive than the discontinued course, the balance should be paid in full. There will be a standard £50 administration charge on all transfers and courses re-sold.
 
6. Practical Training
The topics covered during the practical training will be as close to as possible as those stated on the website, however if we are obliged to make any minor changes to your practical training we reserve the right to do so.
 
7. Disclaimer of Warranties and Limitation of Liability
We warrant that we will carry out the service to you with a reasonable level of care and skill.
 
Any liability under any agreement between you and us shall be limited to any sums paid by you to us.
 
As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part.

We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.
 
We are not qualified to provide you with advice regarding health problems. If you require any such advice, we recommend you seek the opinion of your doctor or any other medical practitioner. Any holistic health care advice we do provide should be treated as congruent to and not an alternative for accustomed health care
 
8. Waiver
None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorized officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party.
 
9. Payment
All outstanding fees to us must be made before we will issue you with a certificate/diploma of completion.
 
If you are paying for the course by instalments, you agree to pay the instalments promptly on the dates specified on your registration documents.
 
10. Copyright
All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of it without our express permission is strictly prohibited.

You are strictly forbidden to record the training sessions. There are only two exceptions:
1)  Hard of hearing students; who will be requested to provide written medical evidence of their condition.
2)  Personal recording of your own student practice therapy sessions
Anyone found recording the courses will be removed and will only be allowed back at the discretion of Richard Wain or his representative tutoring a course.
 
11. Other Terms

We reserve the right to refuse enrolment on any of the courses we offer.

If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.
 
This Agreement shall be interpreted in all respects in accordance with the law of England and Wales. The parties hereby submit to the exclusive jurisdiction of the English courts for the determination of any question or dispute arising in connection with this Agreement.
 
If the whole or any part of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.
 
You are required to notify us in writing of any changes to your postal address. Please do not send an email with changes to your personal details.

The course details, dates, times and fees on this site are accurate at the time publication, but amendments may be made from time to time without notice. If you have joined a course at certain fee that fee will be fixed and not changed; only persons joining the course after the amendment will be affected by it.

Course fees are fully inclusive of all course materials and light refreshments throughout course. They may include supervision for a year after graduation. You will need to bring pens and writing pad.

A minimum enrolment of students is required for any course to run. CT reserves the right to withdraw or postpone until a later date any course, if there insufficient students.

Fees paid, in full or part, are not refundable unless the course is cancelled. You will be carried on to the postponed course.

12. Data Protection & Privacy Policy
We are registered with the Data Protection Office and are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law or in response to a valid, legally compliant request by any law enforcement agency or government authority.

13. Complaints Procedure
We invite regular feedback on all aspects of our training. We aim to be approachable and responsive. Complaints should be made to the course tutors in the first instance. If the problem remains unresolved you may ask the Principal, it is highly unlikely that this will not resolve the problem. However; should the problem still remain unsolved then you may seek the advice of our professional and accrediting organisations.

These conditions do not affect your statutory rights.