Business

We have divided the courses unto somewhat arbitrary classification; many of the courses will fit into several of the classes but will be listed in just one.

• BD Business Development
• CS Communication Skills 
• CR Customer Relations 
• HR Human Resources
• LM Leadership & Management
• PD Personal Development

 Please browse through the classifications to see all the courses available.

Increasingly businesses, especially, struggling or smaller ones are beginning to realise that it is crucial to invest in their work force. It is critical to their success and survival in this economic climate. Cressingham Training actively encourages all our students/attendees to take ownership of their individual learning. Then go on to be active contributors in their workplace; offer their personal insight and newly acquired knowledge along with past experience to create organisational growth.

Businesses of all sizes and across all sectors are realising that they have develop and sustain flexible workforce that is competent and able to deploy diverse skills to cope with the major economic changes we all facing. This is only viable through additional but specifically targeted training. The result being increased staff productivity and retention as they feel valued.

So many organisations fail to fully recognise that their greatest resource is its workforce – human capital. Investing in that capital is vitally important. High staff turnover can be extremely expensive; all that extra staff training. Managing HR well is especially important, even more so as a small business. Effective talent management and retention is the best way forward, businesses need to develop their employee’s skills to improve efficiency, meet demands and identify their future leaders. All they need to do is listen to their people and provide them with the correct training they require to improve as a person and employee. In other words target their training budget to where it is needed – be a sniper, don’t use a scattergun.

Cressingham Training’s business training courses provide a significant overview of HR including: the management of people, diversity, appraisals, mentoring, interviewing skills, personal development, team motivation and much more. The significance of inspirational management and leadership should never be underestimated but so many firms do!! The same can be said individuals and teams if their needs are ignored, apathy and disenchantment can set-in and their productivity/profitability ‘pancakes’.
Our courses are aimed at small to medium businesses as we believe this is the most important sector of UK business today. Their managers and workforce are the heart and soul of the business – we aim to keep the heart healthy and soul happy.

Almost all our business courses are accredited by Institute of Commercial Management, (ICM). There is a £15 additional charge for an ICM certificate. The odd few that are not are generally accredited by other bodies.