Emotional Intelligence at Work

EMOTIONAL INTELLIGENCE

SAVE £100 ON THIS COURSE

CS CR HR LM PD

Duration: 1 Day. Investment and dates are at the foot of the page

Useful for: All who wish to understand their emotions and those of the people they work with. Emotional intelligence, (EI), sometimes known as Emotional quotient, (EQ),  is possibly one of the most significant concepts to enter the arena of business and learning in recently. It is believed to be a key player in better relationships and personal performance.

IQ used to be the main way of evaluating a person’s potential performance. However; evidence shows that those who have used EI shows that it can be as and often more important than IQ in the development someone’s performance.

 
What it covers:

• What is Emotional Intelligence?
• Self-awareness
• Self-management
• Self-motivation
• Empathy
• Handling relationships  

Advantages gained:  After this course participants will be able to:

• Recognise emotions and their impact on personal performance
• Be able to understand emotions in others adapt own behaviour to suit
• Control their emotions and to increase performance
• Handle and inspire emotion in others

Qualifications:

Cressingham Training Certificate :Emotional Intelligence at Work

ICM Certificate: Optional qualification (£15)

Materials provided: Course workbook and other materials. Please bring your own notepad and writing equipment. 

Intake: Maximum 12

Dates: 2012  April 12

Course times: 10.00am – 5.00pm.

Breaks and Lunch at suitable times.

Your Investment : £295  £195

Payment to be complete before the course is attended.